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United States Contact Us or Call Toll Free: 1.800.891.8595 | For DPA Account Call 877.577.3355
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Dell Financial Services Home Refurbished Off Lease Dell Computers & Accessories
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| Question | Answer |
| Will my laptop come with wireless capabilities? | "YES" indicates that a wireless card is installed. Wireless details can be found on the configuration detail tab of each product listing. "NO" indicates that a wireless card IS NOT installed, however the ports are available to allow you to add wireless hardware. |
| Can I use my Dell Preferred Account (DPA) on DFSDirectSales.com? | No. Currently DFSDirectSales.com is unable to accept DPA cards or Dell Dollars as a form of payment. We accept Visa, MasterCard, American Express and PayPal. You may use your DPA card on www.delloutlet.com, which processes orders separately from DFSDirectsales.com. |
| Is a signature required on deliveries? | Yes. All orders purchased on DFSDirectSales.com require a signature upon receipt of the item. |
| Do the Products from DFSDirectSales.com look "refurbished"? | Our products are visually and diagnostically inspected to ensure the highest quality standards and reliability. Our refurbished products may have some observable cosmetic imperfections, but they will not affect the performance. |
| Can I buy in volume at a discount rate? | Yes. We have a reseller program available to qualifying applicants. A minimum quantity and verifiable US billing and shipping are required. Other requirements may apply. Contact us at us_dfs_direct_sales@dell.com for more information. |
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What's In The Box? See Details. |
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Includes 100 Day Limited Warranty with option to upgrade. See Details. |
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Systems typically ship the next business day. See Details. |
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US Based Customer Support Team. See Details. |
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Copyright 1999-2013 Dell Financial Services LLC For Refurbished Used Dell Computer customers of the 50 United States and the District of Columbia only. Home | Site Terms | Terms and Conditions of Sale | Limited Warranty | Master Service Agreement | Laptop Battery recall | Privacy Policy | About DFS | Contact Us | FAQ | Site Map |
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| All Dell refurbished computers, Dell computer systems and accessories are refurbished. Available used Dell computers and system configurations may vary. Refurbished Dell computers, Dell used computer products and supplies limited to stock on hand. No rain checks. Pricing, specifications, and availability valid in U.S. only and subject to change without notice. Taxes, fees, shipping, handling and any applicable restocking charges, other than free Dell shipping offers, if applicable, are extra and vary. Special offers on refurbished Dell computers not necessarily combinable. Dell deals and Dell discounts cannot be retroactively applied. For Dell Financial Services (DFS) LLC purchases only. The DFS site and special offers on refurbished Dell computers and used Dell computers contained herein valid only for end users and not resellers and/or online computer auctions. DFS cannot be responsible for pricing or other errors, and reserves the right to cancel orders arising from such errors. Due to Dell used laptop or Dell used laptop supplies being limited to stock on hand, DFS reserves the right to cancel any used Dell computer equipment orders in which the payment method used is not authorized within 2 business days of the order processing. Your Dell order is subject to cancellation by DFS, at DFS' sole discretion. If orders for Dell computer systems are cancelled by DFS, all Dell computer equipment, Dell computer parts and related item(s) will be returned to stock. * Excludes free shipping to Alaska and Hawaii |
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