DFS Direct Sales | DELL Store: Helpful Links

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What's In The Box? Standard 100 Day Limited Warranty Systems ship the next business day.

Dell Financial Services Home Premium Grade Refurbished Off Lease Dell Computers & Accessories


Help Me Find	Helpful Links -Where To Go For Help
Drivers and Downloads for my Dell computer	http://support.dell.com/support/downloads/index.aspx?c=us&clearsystem=true&cs=555&l=en&s=biz#enus
Manuals for a Dell Computer that I purchased on DFSDirectsales.com	http://www.support.dell.com/support/topics/global.aspx/support/ my_systems_info/en/manuals?c=us&l=en&s=gen
Original warranty information for a specific Dell computer I purchased	http://www.support.dell.com/support/topics/global.aspx/support/en/ warranty_information?c=us&l=en&s=gen&~ck=ln&lnki=0
Original system information for a specific Dell computer I purchased	https://support.dell.com/support/topics/global.aspx/support/my_systems_info/ en/details?c=us&cs=555&l=en&s=biz&~tab=2&~ck=ln&lnki=0
Changing ownership information on a Dell computer I purchased	http://support.dell.com/support/topics/global.aspx/support/change_order/en/tag_transfer
Dell wireless help, support and configurations	https://support.dell.com/support/topics/global.aspx/support/product_support/ en/wireless_solutions?c=us&cs=555&l=en&s=biz&~ck=ln&lnki=0
Parts and upgrades for my Dell Computer	http://accessories.us.dell.com/sna/DellPartsFamily.aspx?c=us&l=en&s=biz&cs=555
Dell Battery Recall Information* *Dell Financial Services is committed to offering safe, high quality refurbished Dell products. All of the batteries sold with a laptop on this site have been screened to remove all batteries identified in the Dell Battery Recall.	https://www.dellbatteryprogram.com/
DFS Technical Support for a Dell computer I purchased on DFSDirectSales.com	http://www.dfsdirectsales.com/edealinv/servlet/ExecMacro?ctl_nbr=$ctl_nbr&nurl=control/technicalFAQ.vm
Dell Technical Support for a specific Dell service tag or Dell product model	http://support.dell.com/support/topics/global.aspx/support/product_support/ en/product_support_central?c=us&cs=555&l=en&s=biz&~ck=ln&lnki=1



On-line Dell Technical Support (Chat with Us)	http://support.dell.com/support/topics/global.aspx/support/chat/en/hardware_chat?c=us&cs=555&l=en&s=biz
Dell Technical Update Subscriptions	http://support.dell.com/support/notifications/technicalupdates.aspx?c=us&cs=555&l=en&s=biz
Microsoft Windows Vista Upgrade help, support and eligibility	https://support.dell.com/support/topics/global.aspx/support/security/security_101?c=us&cs=555&l=en&s=biz
On-line fraud, viruses and scams protection information	https://support.dell.com/support/topics/global.aspx/support/security/security_101?c=us&cs=555&l=en&s=biz
Free scan for virus or spyware	https://support.dell.com/support/topics/global.aspx/support/ security/security?c=us&cs=555&l=en&s=biz&~ck=ln&lnki=0
General information about Firewalls	http://support.dell.com/support/topics/global.aspx/support/security/security_firewall_help?c=us&l=en&s=gen&~mode=popup
Information on Windows XP Firewalls
	http://www.microsoft.com/windowsxp/using/security/internet/sp2_wfintro.mspx
Information on DVD codecs or DVD playback software	For Windows® media player http://www.microsoft.com/windows/windowsmedia/player/plugins.aspx For Apple Itunes® www.apple.com/itunes/download/ For Real Player® www.real.com For Cyberlink® Power DVD ® http://www.cyberlink.com/multi/products/main_1_ENU.html For Corel® Intervideo WinDVD® http://www.corel.com/servlet/Satellite/us/en/Product/1166553864565
How can I get Technical support for a Dell Computer I purchased on the site?	Call 1.800.891.8595, or email us_dfsdirectsales_cs@dell.com

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What's In The Box?
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Standard 100 Day Limited Warranty With Every DFSDirect Sales.com System Sold
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Systems typically ship the next business day. See Details.

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All Dell refurbished computers, Dell computer systems and accessories are refurbished. Available used Dell computers and system configurations may vary. Refurbished Dell computers, Dell used computer products and supplies limited to stock on hand. No rain checks. Pricing, specifications, and availability valid in U.S. only and subject to change without notice. Taxes, fees, shipping, handling and any applicable restocking charges, other than free Dell shipping offers, if applicable, are extra and vary. Special offers on refurbished Dell computers not necessarily combinable. Dell deals and Dell discounts cannot be retroactively applied. For Dell Financial Services (DFS) LLC purchases only. The DFS site and special offers on refurbished Dell computers and used Dell computers contained herein valid only for end users and not resellers and/or online computer auctions. DFS cannot be responsible for pricing or other errors, and reserves the right to cancel orders arising from such errors. Due to Dell used laptop or Dell used laptop supplies being limited to stock on hand, DFS reserves the right to cancel any used Dell computer equipment orders in which the payment method used is not authorized within 2 business days of the order processing. Your Dell order is subject to cancellation by DFS, at DFS' sole discretion. If orders for Dell computer systems are cancelled by DFS, all Dell computer equipment, Dell computer parts and related item(s) will be returned to stock.