What's In The Box

When you purchase a refurbished Dell Laptop or Desktop from DFS Direct Sales each product is individually boxed and comes with the essential software and accessories listed below.

Corel® WordPerfect® 12 - No trial, absolutely FREE!! (1).
Corel® Quattro Pro® 12 - 60 day trial (1).
Corel® Presentation 12 - 60 day trial (1).
McAfee® SecurityCenterTM - 30 day trial (1).
NetZero® Internet Services Software - 90 day trial (1).

Desktops with Operating System Laptops with Operating System
  • Keyboard
  • Mouse
  • Power cord or AC adapter
  • Integrated network adapter
  • Video cable (included with systems that have a non-integrated video card separate from the main system board. Cable is not provided on systems with integrated video)
  • An Operating system recovery / reinstallation disk (2)
  • Device drivers (3)
    (some drivers may still need updating from www.support.dell.com)
  • All Drive bays are filled
  • Power cord and AC adapter
  • Optical drives (i.e. CD-ROM. DVD, CDRW/DVD). External optical drives may be included with systems that do not have internal drives ( example Latitude include models D400, D410, D420, D430 but limited to these)
  • Battery (screened for Dell recall)
  • An Operating system recovery / reinstallation disk (2)
  • Integrated network adapter
  • Device drivers (3)
    (some drivers may still need updating from www.support.dell.com)

Desktops with NO Operating System Laptops with NO Operating System
  • Keyboard
  • Mouse
  • Power cord or AC adapter
  • Integrated network adapter
  • Video cable (included with systems that have a non-integrated video card separate from the main system board. Cable is not provided on systems with integrated video)
  • All Drive bays are filled
  • Power cord and AC adapter
  • Optical drives (i.e. CD-ROM. DVD, CDRW/DVD). External optical drives may be included with systems that do not have internal drives ( example Latitude models include D400, D410, D420, D430 but limited to these)
  • Battery (screened for Dell recall)

Not Included With Desktop Purchase: Not Included With Laptop Purchase:
  • Operation system recovery /reinstallation disk with units sold without an operation system
  • Monitor
  • Stand
  • Printer
  • Docking Station or Media Base
  • Codecs or DVD playback software for watching DVD movies (example: Intervideo, WinDVD)
  • Application or productivity software not listed above.(For example word processing, spreadsheets, graphics, Microsoft Office)
  • Paper manual or product setup guide-manual are not included. Product manuals can be found on Dell's support website (www.support.dell.com), free of charge.
  • Operation system recovery / reinstallation disk with units sold without operation system
  • Carrying case, back pack or protective enclosure
  • CD-authoring software for creating Data DVDs (example: Sonic Record Now)
  • Codecs or DVD playback software for watching DVD movies (example: Intervideo, WinDVD)
  • Application or productivity software not listed above .(For example word processing, spreadsheets, graphics, Microsoft Office)
  • Paper manual or product setup guide-manual are not included . Product manuals can also be found on Dell's support website (www.support.dell.com), free of charge

(1) Featured trial software listed above is shipped on CD-ROM's and NOT preloaded onto the system's hard drive. Trial software registration requires an active internet connection and computer network component installation. You will have the option to purchase trial software at the end of the trial period directly from the manufacturer. Corel® WordPerfect® 12 is FREE without a trial period!! Trial software applies to systems purchased from www.DFSDirectSales.com only! For more detail on the software product and trial period click here.
(2) Only when an operating system is indicated on the system's description.
(3) System drivers included on all Latitude laptops and Optiplex desktops preloaded with Windows XP Pro+, Windows XP Home + and Windows Vista Business+. Dimension / XPS / Vostro Desktops, Inspiron / XPS / Vostro Laptops, Precision Workstations and systems sold without Windows XP Pro+, Windows XP Home+ or Window Vista Business+ may require drivers to be downloaded, free of charge, from www.support.dell.com.


We are pleased to announce the new Dell Video Support Center. This site has over 300 videos to help you out with software, hardware, RAID issues and lot's of how-to's! Please take some time to look at the videos to get a better understanding on your system. It will continue to grow each week. If your issue is not covered in the video, then please call Technical Support at 1-800-891-8595.






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For Refurbished Used Dell Computer customers of the 50 United States and the District of Columbia only.
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All Dell refurbished computers, Dell computer systems and accessories are refurbished. Available used Dell computers and system configurations may vary. Refurbished Dell computers, Dell used computer products and supplies limited to stock on hand. No rain checks. Pricing, specifications, and availability valid in U.S. only and subject to change without notice. Taxes, fees, shipping, handling and any applicable restocking charges, other than free Dell shipping offers, if applicable, are extra and vary. Special offers on refurbished Dell computers not necessarily combinable. Dell deals and Dell discounts cannot be retroactively applied. For Dell Financial Services (DFS) LLC purchases only. The DFS site and special offers on refurbished Dell computers and used Dell computers contained herein valid only for end users and not resellers and/or online computer auctions. DFS cannot be responsible for pricing or other errors, and reserves the right to cancel orders arising from such errors. Due to Dell used laptop or Dell used laptop supplies being limited to stock on hand, DFS reserves the right to cancel any used Dell computer equipment orders in which the payment method used is not authorized within 2 business days of the order processing. Your Dell order is subject to cancellation by DFS, at DFS' sole discretion. If orders for Dell computer systems are cancelled by DFS, all Dell computer equipment, Dell computer parts and related item(s) will be returned to stock.