About Cosmetic Grades:

Cosmetic Grade A: 

Grade A products will have overall excellent to very good cosmetic condition. Some Grade A units will be cosmetically pristine while others may have light scratches or other minor blemishes.  Some Laptops may exhibit some shiny areas around the keyboard (space bar, touchpad and/or touchpad buttons), but the keyboard keys will be in excellent condition. Cosmetic blemishes will have no impact to the system’s overall functionality or performance.

Cosmetic Grade B: 

These units will have some cosmetic blemishes that include scratches and/or other surface imperfections. Some Laptops may exhibit shiny keys on the keyboard and/or shiny surfaces around the keyboard. All key characters will be legible. Grade B products are functionally equivalent to Grade A, and will include the same warranty and customer support as Grade A products. Pricing on grade B products will typically be lower than grade A products.

Note DFS does not cosmetically grade the bottom side of units.

Frequently Asked Questions

Q:  What is the difference between Grade A and Grade B Products?

A:  Grading criteria is based solely on cosmetic condition. Products classified as GRADE B will have minor cosmetic blemishes and typically have a lower List Price than Grade A products. However, both grades feature the same functionality and performance, and both grades include the same warranties and customer support. 

Q:  Are B Grade Products discounted?

A:  Yes, typically Grade B products are priced lower than Grade A products.

Q:  Do you offer Grade B products on all product categories?  

A:  No, only laptops and desktops offer a Grade B option today. DFS will offer lower-priced Grade B cosmetic options on other products in the future.